Contact

Get In Touch

We typically respond within 2 business days. For urgent production issues with a commercial license, use the support channel in your onboarding email.

Other Ways to Reach Us

🐞 GitHub Issues

For bug reports, use GitHub Issues with the bug report template. Include your Ferrum Edge version, OS, and reproduction steps.

Open Issue
💬 GitHub Discussions

Questions, ideas, and community conversations.

Start Discussion
⏳ Response Time

General inquiries: within 2 business days
Commercial licensing: within 1 business day
Bug reports: acknowledged same day

Send Us a Message

🔒
For commercial licensing inquiries, please briefly describe your use case and expected traffic volume. This helps us quote you accurately.

Or email directly: contact@ferrumedge.com

Quick Links

Before You Write

📄

Licensing FAQ

Common questions about commercial vs. noncommercial use.
🔧

Installation Help

Step-by-step guides for Linux, macOS, Docker, and Kubernetes.
🐞

GitHub Issues

Bug reports and feature requests tracked on GitHub.